We're here to help.

Earnnest has a dedicated team of technical support representatives ready and able to assist you. We're here to help.

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Earnnest support team member working on their laptop to help a customer

We are Here for you

How can we help you today?

Supporting you is our team's priority.

Agents

Buyers

Escrow officers

See all resources

Give us a call

1 (888) 870-2336
‍If your call is not answered immediately, our support team will call back within the same business day (usually in under 60 minutes.)

Send us an email

[email protected]
‍For more detailed questions, send us an email. You can expect to receive a response within up to one business day.

Resources

Need immediate answers? Visit our role based resources pages for answers to common questions.

Real estate agent

requesting earnest money

Payer

paying earnest money

Escrow holder

receiving earnest money

Temporary Support Hours

Earnnest will have limited hours the week of December 29 – January 2, with open hours from 9:00 AM–5:00 PM (EST) on Monday, Tuesday, and Friday. In addition, Earnnest will be closed December 31 – January 1 in celebration of the New Year. As January 1 is a federal holiday, no ACH transactions will process on that day. From all of us at Earnnest, thank you for your partnership in 2025. We wish you and yours a Happy New Year!

During this week, Support hours will be:
‍
Monday
‍9:00 - 5:00 (EST)
Tuesday
‍9:00 - 5:00 (EST)
Wednesday
‍9:00 - 5:00 (EST)
Thursday
‍9:00 - 5:00 (EST)
Friday
‍9:00 - 5:00 (EST)