Robert “Duncan” has spent his career helping brokerages streamline operations through innovative technology. His vast experience in real estate operations now fuels his passion for improving how the industry handles earnest money. Duncan recently joined Earnnest to leverage his expertise in shaping the future of Earnnest Escrow Services, a transformative solution for brokerages across the country.

Duncan's journey with Earnnest began in late 2018, when his brokerage, PalmerHouse Properties, was introduced to the platform. By early 2019, his team had fully adopted Earnnest, transforming their approach to handling earnest money. Gone were the days of managing manual processes, including the outdated ATM deposit card system that required significant staff time and attention.

“I’ve followed Earnnest for years, watching them innovate and simplify the way money moves in real estate,” says Duncan. “They’ve been instrumental in helping brokerages operate more efficiently, and I knew I wanted to be a part of that.”

With more than five years leading operations at PalmerHouse Properties—an independent brokerage with over 2,100 agents—and three years in franchise operations at HomeSmart, a national real estate brand with more than 25,000 agents, Duncan has witnessed firsthand how technology can revolutionize the way real estate professionals work. His experience has made him uniquely positioned to bring Earnnest’s innovative escrow services to brokerages across the country.

As part of the Earnnest team, Duncan is now focused on expanding Earnnest Escrow Services, a groundbreaking offering that allows brokerages to completely offload their escrow management. By doing so, brokerages can provide their agents with a trusted third-party escrow solution while eliminating the headaches of managing earnest money.

“Imagine what your team could accomplish if they no longer had to spend hours managing earnest money,” Duncan explains. “Those two extra hours per transaction could be spent engaging with agents, enhancing retention, and streamlining overall operations.”

Duncan's extensive experience also underscores the importance of legal and financial security when managing escrow funds. Earnnest Escrow Services eliminates the risks of escrow account record keeping, reconciliations, commission audits, and dispute resolution, offering brokerages peace of mind while they focus on what matters most—their agents and clients.

“The legal risks of managing escrow accounts can be overwhelming,” Duncan says. “With Earnnest Escrow Services, brokerages can completely remove that stress while still providing a best-in-class option for their agents and clients.”

The service is a powerful opportunity for brokerages across the country to free up valuable time for their teams. With Earnnest Escrow Services, Duncan is helping brokerages revolutionize the way they handle escrow management, ensuring efficiency and security while delivering an unmatched service to agents and clients.

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The Key Benefits for Brokerages

Earnnest Escrow Services provides a wealth of benefits for brokerages looking to simplify operations, reduce risk, and improve overall efficiency. With this service, brokerages can:

• Eliminate the need for staff to track earnest money deadlines: No more time spent monitoring important dates and deadlines.
• Remove the burden of sending notices for defaults, NSF, and receipts: Let Earnnest handle those tasks automatically.
• Simplify compliance: Reduce the need for brokers to review earnest money issues and ensure compliance with state regulations.
• Offer a trusted, neutral third-party escrow option: Provide agents with a reliable escrow solution without the need for additional in-house staff.

For more information about how to get started with Earnnest Escrow Services reach out to [email protected].