Engel & Völkers Real Estate Advisors in Columbus is known for its commitment to excellence and offering a custom approach to real estate. With a strong emphasis on personalized service, the luxury real estate firm is dedicated to helping clients find their dream home as it guides clients through every step of the transaction, ensuring a seamless and rewarding experience. As a result of the Ohio brokerage’s commitment to excellence, Transaction Coordinator Kayla Morlan handles numerous transactions each month, requiring extensive paperwork and coordination.

Kayla found traditional methods of collecting earnest money—such as handling checks and wire transfers—to be time-consuming, prone to delays, and fraught with security risks. After all, real estate transactions can involve unnecessary manual processes and many moving pieces. To mitigate stress and thrive in her demanding role, Kayla utilizes dotloop, an industry-leading transaction management software that optimizes processes, reduces paperwork, and enhances collaboration, allowing her to manage and organize transactions effortlessly and keep everything moving smoothly. Like many of the best transaction coordinators, Kayla stays on the ball by finding digital alternatives for various parts of the transaction.

Kayla found that incorporating Earnnest, a highly secure and fully digital way to collect earnest money, was incredibly easy because the platform was already directly available inside dotloop.

‍“Using digital earnest money was the obvious choice—especially as a dotloop user. Transactions move so much faster and safer with Earnnest.”

When the contract information is stored inside dotloop, the earnest money request will pre-populate with the transaction details. Kayla explains,

‍“I can make a request in less than a minute. As a transaction coordinator, I love Earnnest. But more importantly, our buyers love it.”

Kayla's role as a transaction coordinator doesn't end when the buyer completes their payment. It’s essential to keep everyone informed—agents, escrow holders, buyers, and others—about the transaction status. Earnnest simplifies this by emailing a receipt of payment to all relevant parties. This automation reduces Kayla’s workload by handling these updates without any additional effort. 

‍“Once a buyer completes their payment, the confirmation is directly uploaded into dotloop. The transparency and control that Earnnest provides are truly unmatched.”

Engel & Völkers Real Estate Advisors in Columbus puts its clients first. From offering prestigious real estate expertise to guiding a buyer through closing day, the brokerage crafts a bespoke experience for its clients. The exceptional Ohio brokerage delivers a streamlined approach to the real estate transaction process, utilizing payment technologies that are safe and proven to save time for both the buyer and the brokerage.

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